When entering the phone number to submit an SMS request what format should I use?

1. How do I know if my mobile device is supported?

The simplest way to determine this is by using the Launch Site and selecting the link “Click Here, If You Have A PDA”. This will prompt you to enter you Device Brand and Model. Once this information is entered a response will be displayed informing you whether the device is supported.

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2. Do I need a separate account for the mobile application?

No, the same account information is used by both the website version and the mobile application.

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3. How do I begin using the mobile application?

You will need to download and install the mobile application to your device which typically takes a couple of minutes to complete.

You must also have an account in order to log into the mobile application.

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4. Does it matter which network provider I use?

Yes, mobile network providers each have different levels of service. We recommend that you contact your provider to ensure that they support third party application downloads.

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5. Is my personal data secure?

Yes, full 128-bit end-to-end encryption is used during the mobile communications ensuring safety of your personal data and transactions.

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6. How much does your mobile service cost?

The mobile software is FREE to use and download.

The additional charges that you may incur relate to the data fees and roaming fees applied by your network provider. We recommend that you contact your provider for more information.

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7. When entering the phone number to submit an SMS request what format should I use?

There is no set format, the application will ignore any unnecessary characters. You do not have to include the Country Code in the Phone Number field.

For example if my phone number is 416-123-5555 I can enter either:
4161235555
Or
416-123-5555

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8. What is the purpose of the "Confirmation Code"?

The "Confirmation Code" field is a security measure we implemented to prevent spamming.

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9. I have not received the SMS message, what is wrong?

Please wait up to 30 minutes for the SMS messages to arrive.

If the message does not arrive in this time frame then you will need to download the application manually. You can download the application by navigating to http://wap.inetbet.com on your phone’s internet browser.

SMS messaging works on a "best effort" delivery method. The region, network provider and device are all factors on the SMS message delivery success.

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10. The SMS message contained a link I could not follow, how should I proceed?

Some phones display links as plain text, in these cases the text cannot be clicked.

On some phones you may be able to follow the link by using an option such as ’activate’ or ’select’. If your phone does not have these options then you will have to enter the URL manually into the mobile browser.

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11. I am attempting to submit an SMS request but the form is displaying “Error: You have sent too many attempts today”, how should I proceed?

You are allowed to send one SMS message per day. If you encountered this error then you will not be able to send another one for twenty-four hours.

You can download the application manually by navigating to http://wap.inetbet.com on your phone’s internet browser.

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12. Can I use more than one account with the application?

You can use any account with the installed application, there is no limit.

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13. What happens if the lines on an event change as I am placing a wager on it?

As you attempt to confirm the wager you will be notified that the wager is no longer valid because the line has changed. You will have to start the wager over again to ensure that you have reviewed the new lines that have been set.

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14. How much memory will the application use on my device?

Phones:
MIDP: 125-150 KB
RIM: 150-175 KB

PDA’s:
Palm: 575-675 KB
PPC: 1.7 MB
SmartPhone: 1.6 MB

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